Customer Service

Shipping & Delivery
World Wellness Store only ships via USPS.  We also only ship to the address on the credit card.  We do not ship to hotels or alternate addresses or outside the United States. 
Orders are processed and shipped Monday – Friday. Orders received after 2:00pm E.S.T. will be processed on the next business day.
Privacy & Security
World Wellness Store does not sell, rent, lease or otherwise release individual identifying information to any third-party about its patients or visitors to its site, including the names of those who communicate with NIHA clinical staff via e-mail. World Wellness Store treats any health information discussed with clinical staff in strict confidence. Any personally identifying information, including information supplied in order to register for full access to the site, will not be released. World Wellness Store does maintain an internal list of e-mail addresses and other identifying information for its own use in order to provide notification of World Wellness Store special events or updates, and may from time to time forward information from clinicians or vendors we believe provide useful, high quality information or products that might be of value to our patients and site visitors. Any forwarded messages are done using a blind list and e-mail addresses are not released to these parties when this service is provided. World Wellness Store is not responsible for the privacy practices of other web sites you link to through this web site.
HIPAA NOTICE:
Because World Wellness Store does not participate in insurance plans, and has opted out of Medicare in order to privately contract with patients, World Wellness Store does not participate in any electronic claims submission. As a result, World Wellness Store is not subject to the detailed provisions of the World Wellness Store privacy regulations, regarding allowable releases of information or specific mechanisms of privacy protection. World Wellness Store, however, is committed to protecting patient confidentiality.
Returns & Replacements
Products may be returned within 30 days for a refund of the purchase price minus shipping costs and a 15% restocking fee. The products must be unopened and in resalable condition. Refrigerated items, books, CD’s, DVD or VCR videos and special order products are not returnable.
Ordering
Orders can be placed on our web site 24/7 however we only ship during the work week excluding holidays and weekends. 
Payment, Pricing & Promotions
We accept American Express, VIsa, Mastercard and Discover
Viewing Orders
You can view your order on-line if you registered.  To register, please follow this link  register
Updating Account Information
Your on-line account allows you to update account information and change your password